Process + Technology = Productivity
Eric Mack develops the overload theme, with a post titled “methodology + technology = productivity”, I personally prefer process to methodology, which sounds a bit too formal for most people, but I agree fully with him on the principle. Too many times on enterprise projects I have been told by customer to “just give us the technology we will figure out how to use it”, months to years later and the project has either failed or a rich eco-system of incompatible business processes have been wastefully developed to solve the same business need.
Now I always like to start with the business need first, process second and technology third, of course this means that you need to follow an iterative approach as the technology can modify your original perception of business need and process, but thats fine so long as you prototype. Personally as I work in infrastructure I like to dog food all of my projects as well.