Once again I am sure that an Apple would have helped here.

but there you go.

Well done for struggling through, the experience with an non-super user is an interesting one.

Although they didn’t follow the traditional XP layout I though I was doing a good thing buy putting them in the right place (My computer first, Network neighbor hood next, etc)

I’m still hearing about that from time to time.

Grandma just turned 80 and we upgraded her windows ME to XP, it went pretty well. just don’t assume that they want to do more than minimal stuff and you’ll be safe.

Only a few ^ keys to learn and the are always on-screen.

Reasonably close ot an appliance.

Thanks for shaing your usability studies…

There was no problem with my children using it as they are quite IT literate as all kids are these days, but up until this point my wife had no interest in computers at all so I had to teach her the basics.

Like you say, it’s quite an eye opener for someone who works in IT. The basics to me would be things like keyboard shortcuts, mutiple windows etc, but for complete beginners, terms like Desktop, drag and drop, cut and paste, single click, double click and right click are just a foreign language.

It really made me think about how I describe IT stuff to “normal” people.