Daily Archive: April 7, 2005

The business case for wireless PDAs and Smart Phones

ImateYesterday I was working on the business case for wireless PDAs and Smart Phones for my companies senior exec’s, probably VPs and above.  I found it pretty enlightening.  I am not going to share the business case, but I did have a few interesting observations to share:

  • The incredible ROI you get if you can allow and executive to release time during the core working day, by using otherwise unproductive time to process emails.  (the business case identified may more benefits)
  • The risks that a always on device brings in terms of Work Life Balance
  • The risks that information overload and constant interrupts can have on mental health.

Whilst I think there is a good business case I included this caution after presenting the ROI:

However, there are some cautions that also apply to the analysis:

  • It will take several weeks for executives to attain the levels of improvement described and for an effective usage culture to develop
  • The case partially depends on the availability of otherwise “unproductive time”
  • Whilst such time exists, there are alternative uses for this time for example networking before meetings, making phone calls, thinking etc.  These activities may have as much or greater value.  The spreadsheet …

HotRecorder, Skype and My Life Bits

HotrecorderInspired by listening to talks about the Microsoft Research project, My Life Bits, I decided it would be a good idea to record my telephone conversations when I can. Fortunately it turns out to be really easy if you use Skype and the free program HotRecorder.  The product is not the prettiest I have ever used, and the UI is a bit quirky but it gets the job done.  Recording quality is good, and you can add key words and the name of the person you called to each recording making retrieval easy.  The ad-supported version is free and the premium version is only $14.95.  Well worth trying out, if only to listen to the different responses you get when you tell people you are recording the call, from the slightly guarded/worried to the “where can I get a copy”, so far!

If you want to get up-to speed on My Life Bits I recommend the recording on IT conversations, which I listened to on my Treo while walking along the beach last week.

My Life Bits progress so far:

  • Photo’s
  • Emails
  • Web pages
  • Documents read
  • Documents reviewed
  • Audio listened to
  • Contacts talked to, or want to talk …