Knowledge Management 2.0
Dave Pollard has a typically excellent post contrasting Knowledge Management 1.0 (which I remember being pushed at me, but thankfully resisted) and KM 2.0 that’s been inspired by the Internet and web 2.
I have two thoughts worth noting:
- Things that work at Internet scale don’t always translate to the enterprise
- Dave’s post doesn’t seem to put much emphasis on the information lifecycle, for example
- blogs are a great way of narrating your work to improve ad-hoc collaboration between your known and unknown community of interest.
- However at some point information needs to be refined by collaborative effort and then maintained by other people (the original creators move on or loose interest) and wiki’s are better for that.