Exploiting your infrastructure

I have been frustrated for years at just how little attention most businesses give to exploiting their IT infrastructure investments.  I recently came across the book, Seize the work day, which asks the question:

Have you ever wished for a solution to a near out-of-control work day? If you are like I once was, you have often longed for a way to get and stay ahead of your work load. You have felt frustrated by hours of meetings that leave you little time to complete tasks during the day—by having to work late, night after night, to catch up on those responsibilities. You have felt frustrated by losing track of, or losing time for, commitments you have made. Frustrated by an avalanche of e-mails you cannot get to, by important documents you cannot find.

Well I guess that applies to most of us, and the book is a great example of just how much thought and attention can be applied to improving productivity and just how great the payoff can be!