Daily Archive: April 7, 2005

Yesterday I was working on the business case for wireless PDAs and Smart Phones for my companies senior exec’s, probably VPs and above.  I found it pretty enlightening.  I am not going to share the business case, but I did have a few interesting observations to share:

• The incredible ROI you get if you can allow and executive to release time during the core working day, by using otherwise unproductive time to process emails.  (the business case identified may more benefits)
• The risks that a always on device brings in terms of Work Life Balance
• The risks that information overload and constant interrupts can have on mental health.

Whilst I think there is a good business case I included this caution after presenting the ROI:

However, there are some cautions that also apply to the analysis:

• It will take several weeks for executives to attain the levels of improvement described and for an effective usage culture to develop
• The case partially depends on the availability of otherwise “unproductive time”
• Whilst such time exists, there are alternative uses for this time for example networking before meetings, making phone calls, thinking etc.  These activities may have as much or greater value.  The spreadsheet …